Zobilous – All Social Media Ads Agency
At Zobilous, we aim to deliver exceptional social media advertising services to ensure your satisfaction. However, if you are not completely satisfied with our services, the following return and refund policy applies:
Eligibility for Refunds
- Service Not Delivered:
If the agreed-upon service has not been initiated or delivered within the specified timeline due to our fault, you are eligible for a full refund. - Poor Performance:
If the delivered service does not meet the agreed performance benchmarks as outlined in the initial agreement, a partial or full refund may be considered after review. - Cancellation:
You can cancel the service within 48 hours of placing the order for a full refund. Post 48 hours, a partial refund may be granted, depending on the work completed. - Custom Campaigns:
For custom campaigns or ad strategies, refunds are not guaranteed as they require significant resources and time. Exceptions may apply in case of negligence or failure from our side.
Non-Refundable Cases
- If the project is delayed due to lack of information or inputs from the client.
- Dissatisfaction arising from unrealistic expectations not mentioned in the agreement.
- Changes in business strategies post-service delivery.
Refund Process
- Submit a written request to our support team at support@zobilous.com within 14 days of service delivery.
- Our team will review your request within 7 business days and provide feedback.
- If approved, the refund will be processed to your original payment method within 10 business days.
Contact Us
For any concerns or queries regarding refunds, feel free to contact us:
- Email: support@zobilous.com
- Phone: +91 9054010300
This policy ensures transparency and fairness in delivering our social media advertising services.ng costs f